Ep 60 - StudySoup's Danny Page

Jeff Robbins interviews Danny Page, VP of Operations at StudySoup, about results-oriented company cultures, the future of work, and timezone empathy.

Discussion Topics…

• What is StudySoup? How does this distributed company operate?

• How has the evolution of remote work impacted students and could affect the future of work

• Why today’s students are more prepared for entry-level positions in distributed companies

• What’s the company culture like at StudySoup?

• Understanding exactly what makes a company “results-driven” and how that builds trust

• Using the ROWE work model - Numbers chats. Monday slides. Quarterly briefs.

• Giving people the independence to live how they want, but expecting accountability to the work

• Encouraging employees to turn off Slack and identify their most productive times to get work done

• How co-located companies can transition to a remote work model: trust, truth, transparency

• Leadership and management set the example in distributed environments

• Will the future of work become more trust-centric and accountability-driven?

• How can we rethink people operations for both co-located and distributed teams?

• Can we create a more human relationship between workers and workplaces?

• Are remote workers technically freelancers or part of the gig economy?

• Fostering camaraderie and supporting other remote team members in getting the work done.

• Effectively managing a distributed team from across the globe.

• What is timezone empathy?

• Importance of general scheduling flexibility for remote workers.

• Which management style works best? Tugboat management vs. helicopter management

• What is TaskMates.co? Building outsourced, dedicated support teams and achieving a 93% retention rate.

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