Ep 47 - BroadPath's Daron Robertson

Ep 47 - BroadPath's Daron Robertson

Jeff Robbins interviews Daron Robertson, CEO of BroadPath, about the ins-and-outs of hiring remote workers in healthcare, managing distributed employees, and making remote work 'work' in a highly regulated industry.

Topics we discuss...

  • Hiring and training seasonal remote workers
  • Scaling up and scaling down a remote workforce
  • Remote work, as it applies to healthcare clients
  • Dealing with high attrition rates
  • Attracting better talent because role requirements are not geographically limited
  • Overcoming hurdles to remote work in the healthcare industry
  • Managing and connecting remote employees using Bhive
  • Recreating an office culture in a remote environment
  • Feeling more accountable when 'working remotely'
  • Using an always-on video camera to keep team members accountable and connected
  • How do you know remote workers are actually working?
  • Book Recommendation for Remote Companies: Who Can You Trust? by Rachel Botsman
  • Effectively training remote workers
  • A day-in-the-life of a BroadPath remote worker
  • How does "flexibility" work for a call center remote worker?
  • Avoiding remote work scams online
  • Want to land a job with BroadPath? Check out their job openings.
  • Any questions for Daron? You can email him directly: daron@broad-path.com

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